Spectrum Plastics Group does not offer refunds or exchanges for our off-the-shelf product. In order to be eligible for a replacement order, the product received must have been found to be out of specification and Spectrum Plastics Group must be contacted within 3 business days of the order receipt.
For additional questions or concerns, please contact our web sales team at 888.666.9061 or websales@spectrumplastics.com.